All your questions, answered plainly.

Communio currently offers community-based occupational therapy, including functional assessments and reports, ongoing therapy to build everyday skills, assistive technology assessment and prescription, minor home modifications and home safety and accessibility assessments.

We're a generalist practice supporting children and adults with a wide range of needs. If you're unsure whether we can help with something, reach out!

Anyone! We welcome self-referrals as well as referrals from family members, support coordinators, plan managers, GPs, other health professionals and aged care providers.

Communio currently supports self-managed and plan-managed NDIS participants. Occupational therapy is funded under Capacity Building – Improved Daily Living. Services are provided and charged in line with the current NDIS Pricing Arrangements and Price Limits.

Before getting started, we'll provide a written service agreement outlining the proposed supports, fees and how billing works, so you know what to expect.

Not sure how your plan is managed? You can check your NDIS plan or ask your Local Area Coordinator (LAC), support coordinator or plan manager.

Communio supports older adults to remain safe and independent in their homes for as long as possible. This may include home safety and accessibility assessments, assistive technology, minor home modifications and practical strategies to make everyday activities easier.

If you're registered with My Aged Care and receive support through an aged care provider, please let us know when making your referral. We can discuss your current funding arrangements and whether we're able to provide services through your provider.

Not registered with My Aged Care? You're still welcome to get in touch to discuss your options, including privately funded OT services.

The cost of our services depends on your funding arrangements and the type of support you need.

For NDIS participants, services are charged in line with the current NDIS Pricing Schedule. For privately funded clients and older Australians accessing services through aged care providers, we'll discuss the applicable fees with you before getting started.

We'll always be upfront about costs so you know exactly what to expect. No hidden costs or surprise invoices here.

Wherever life happens! Communio is a community-based practice, which means appointments usually take place in your home or out in the community, depending on your goals and what we're working towards.

We also offer telehealth appointments.

Our referral form is designed to make getting started as easy as possible. We'll ask for a few details about the person being referred, their funding arrangements and the support they're looking for.

Your referral is sent directly to our Communio inbox. We'll review the information and get back to you personally within two business days to discuss the next steps.

We take your privacy seriously and handle your personal information in accordance with our Privacy Policy.

That's ok! You don't need to have everything figured out before getting in touch.

Simply complete our referral form and select 'Not sure yet' if you're unsure about your funding. We'll have a chat about what you're looking for, discuss your options and help you work out the next steps.

If Communio isn't the right fit, we'll be upfront about that and do our best to point you towards a more suitable service or provider.